HP Off Campus Drive: HP schedule to hire for Technical Support Representative – CS Graduate 2022 for the year 2022. The job is for freshers and the job location is Bangalore. The details for the selection process, application procedure and salary details are mentioned below.
You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you. So are we. We love taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.
HP Off Campus Drive:
Company Name:- HP
Job Position:- Technical Support Representative – CS Graduate
Job Location:- Bangalore, Karnataka, India
Salary Package:- As per Company Standards
Job Category:- Services
Job ID:- 3093940
Education and Experience Required:-
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- High school education or Equivalent. To adequately perform the duties of the job individuals must possess a minimum of 6 months to 1 year general experience, or equivalent college level education.
Knowledge and Skills:-
- Articulate in excellent written and verbal communication skills.
- Experience in customer facing role either remote or face to face.
- Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
- Demonstrated problem solving skills.
- Accuracy in data entry.
- Excellent fluency in language to be supported.
- Experience in a phone based remote role, e- support, e-chat, or similar.
- Familiarity with computer technology.
- Desirable: Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.
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Responsibilities:-
- Working from a standard protocol and utilizing documented processes to respond to customer issues. Some judgment may be used to supplement the outlined process.
- Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
- Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example more complex warranty).
- Begin to proactively assist customers to avoid or reduce problem occurrence.
- Work is often reviewed by Supervisor or Team Lead.
How to Apply for HP Recruitment 2022?
Interested and Eligible candidates can apply for HP off campus drive in online ASAP.
Apply Link: Click Here
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