42Gears Mobility Systems Recruitment 2024 : 42Gears Mobility Systems is One of the best opportunity for Jobseekers who want to get their Career in IT Sector. And 42Gears Mobility Systems is hiring 2024, 2023 Batch Freshers/Experienced of B.E/B.Tech for Associate Support Engineer Roles. For better Understanding to the Jobseekers about 42Gears Mobility Systems Recruitment 2024. We have provided the Eligibility Criteria, Selection Process, Required skills, Documents Required for 42Gears Mobility Systems Off Campus Drive 2024, and the Registration Process for 42Gears Mobility Systems Hiring 2024 in this post below.
Therefore, All the Job Applicants who are not Aware about 42Gears Mobility Systems Off campus Hiring 2024 information can easily check the Complete details in this Job Post.
About Company :Â 42Gears’ UEM solution, SureMDM, helps secure, monitor, and manage tablets, phones, desktops, wearables, VR, and not-so-smart devices. SureMDM supports Android, iOS, macOS, Linux, and Windows platforms. 42Gears also offers a private mobile app testing platform solution, AstroFarm. Founded in 2009, 42Gears today has over 18000+ happy customers spread across 115 countries around the world. We’ve successfully deployed 5M+ devices and work with 130+ technology partners worldwide.
42Gears Mobility Systems Recruitment 2024 Details :
Company:Â 42Gears Mobility Systems
Company Website:Â https://www.42gears.com/
Positions:Â Associate Support Engineer
Qualification:Â B.E/B.Tech
Experience:Â 0 – 1 Years
Salary: Best in Industry
Job Location: Bangalore
Last Date: ASAP
42Gears Mobility Systems Recruitment 2024 Eligibility Criteria :
- The candidate must possess B.E/B.Tech qualifications
- Experience: 0 – 1 year
Qualifications:
- Excellent verbal and written communication skills, with the ability to explain technical terms and concepts in simple terms to customers.
- Strong interpersonal communication and customer service skills, particularly in high-stress situations.
- Basic understanding of the software development life cycle and bug life cycle.
- Strong understanding of all mobile device platforms and mobility terminology.
- Knowledge of current mobile device trends in the market.
- Prior experience in supporting mobility products is advantageous.
- Strong aptitude for quickly learning new technologies and technical concepts and understanding how to apply them in a customer-facing environment.
- Logical approach to problem-solving.
Responsibilities & Requirements:
- Provide support to customers through various channels, including email, phone, chat, and remote tools.
- Replicate customer issues on in-house devices and collaborate with the engineering team for resolution.
- Ensure timely follow-up with customers, providing regular updates on reported issues.
- Collaborate effectively with other teams as needed to address customer concerns.
- Utilise internal technical expertise, including peers, mentors, knowledge bases, community forums, and other tools, to deliver effective solutions to customer issues.
- Contribute to the creation of new knowledge base articles, documenting insights for future reference.
- Actively participate in technical communications within the internal support team, sharing best practices, and staying informed about emerging technologies.
- Focus on areas of technical specialisation and attend relevant technical training sessions.
Additional Mandatory Requirements:
- Willingness to work any 9-hour shift, including day or night, covering a 24/7 operation.
- Availability to work on the weekends.
- Ability to work from the office.
Role Description: We are seeking an Associate Support Engineer with a strong desire to thrive in a dynamic, customer-centric environment. We are looking for a motivated and ambitious individual, whether early in their career or with some experience, who is prepared to take responsibility for customer issues and queries. The ideal candidate should be passionate about learning, contribute to a high-performance team, and provide excellent support.
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How to Apply for 42Gears Mobility Systems Off Campus Drive 2024?
All Interested and Eligible candidates can apply for 42Gears Mobility Systems off campus drive 2024 in online ASAP.
Apply Link :-Â Click Here To Apply
42Gears Mobility Systems Off Campus Drive 2024 – Frequently Asked Questions
How to apply for 42Gears Mobility Systems Recruitment 2024 ?
To apply for the 42Gears Mobility Systems Off Campus Recruitment 2024 , you have to check the official site of 42Gears Mobility Systems or https://fresherscamp.com/
Does Fresherscamp.com provide 42Gears Mobility Systems Off Campus Drive 2024?
Yes, FreshersCamp.com provides 42Gears Mobility Systems Off Campus Drive 2024 Alerts continuously.
What is the 42Gears Mobility Systems Selection Process?
Aptitude Test, Technical & Interview Rounds.
